Ani-Pets Veterinary Clinic

Ani-Pets Veterinary Clinic’s ownership/group status isn’t stated in the information available to us. Based on reviews, the clinic is set up to handle both routine appointments and more serious cases that need in-clinic monitoring: one owner describes their dog being kept in for 2 nights and 3 days for pancreatitis, with an overnight nurse watching the dog each night and regular phone updates from the vet. Another review mentions an emergency vet visit where the vet helped calm the owners while treating their pet.

Reviews are mostly positive, but there is also a recent report of an appointment being refused with advice to find another clinic, which conflicts with other owners’ experiences.

Services

Services and care mentioned in the latest reviews include

• •Emergency consultations/urgent visits (an “emergency vet visit” is specifically mentioned).
• •In-patient hospitalisation for serious illness (a dog kept for 2 nights and 3 days).
• •Treatment of pancreatitis (case described as “extremely ill” over the Christmas period).
• •Overnight monitoring (an overnight nurse is mentioned).
• •Follow-up communication and aftercare: regular phone updates during hospitalisation and “very detailed aftercare advice.”

People

Named team members mentioned in reviews

• •John (vet): described as taking in and treating a dog with pancreatitis over a holiday period, calling regularly with updates, and “listening” to owners about their pet’s problem (including “no ailment too small,” as one reviewer puts it).
• •Sue: repeatedly mentioned as friendly and helpful both on the phone and in person.
• •Jennie: listed alongside John and Sue as part of the team praised for being efficient and professional (no specific incident described beyond general care).
• •Overnight nurse (unnamed): mentioned as monitoring a hospitalised dog throughout each night.

Reviews

Google rating: 4.7 stars from 164 reviews.

• •Communication during treatment: one owner reports regular phone calls with updates while their dog was hospitalised, plus detailed aftercare instructions.
• •Handling of urgent/emergency situations: an emergency visit review describes the vet helping the owners feel at ease while treating their pet.
• •In-clinic monitoring capability: a case includes multiple days of in-patient care and an overnight nurse.
• •Conflicting access experience: one recent reviewer says their appointment was refused and they were told to find another clinic.