City Vets, located in Waterford, is a well-regarded veterinary clinic, evidenced by its impressive rating of 4.7 stars from 609 reviews on Google. This high rating, based on a substantial number of reviews, suggests that the clinic generally provides a positive experience for its clients. However, the written reviews present a mixed picture.

Positive feedback highlights the professionalism and compassion of the staff. Bianca Bouwmeester praises Vet Kayleigh for her attentiveness and thoroughness during a cat's vaccination visit. Louise Plascott commends the caring nature of Vet Emma, emphasizing her clear communication and gentle handling of pets. Martin Keogh, a long-term client, describes the clinic as consistently excellent with knowledgeable staff, recommending it strongly.

Conversely, there are critical reviews that raise concerns about the clinic's operations. Conor Wyse recounts a troubling experience involving repeated visits with inconsistent diagnoses for his dog, coupled with high charges and perceived upselling. Addie Wall shares a disappointing experience regarding poor communication and follow-up care, which led to her decision to seek veterinary services elsewhere for her seven pets.

Overall, City Vets appears to be a reputable clinic with dedicated staff, though certain negative experiences highlight areas for improvement, particularly in communication and consistency. The positive experiences of many clients, coupled with the clinic's high aggregate rating, suggest that it remains a trusted choice for many pet owners in Waterford.