Dog & Cat Vets in Waterford

City Vets, located in Waterford, is a well-regarded veterinary clinic, evidenced by its impressive rating of 4.7 stars from 609 reviews on Google. This high rating, based on a substantial number of reviews, suggests that the clinic generally provides a positive experience for its clients. However, the written reviews present a mixed picture. Positive feedback highlights the professionalism and compassion of the staff. Bianca Bouwmeester praises Vet Kayleigh for her attentiveness and thoroughness during a cat's vaccination visit. Louise Plascott commends the caring nature of Vet Emma, emphasizing her clear communication and gentle handling of pets. Martin Keogh, a long-term client, describes the clinic as consistently excellent with knowledgeable staff, recommending it strongly. Conversely, there are critical reviews that raise concerns about the clinic's operations. Conor Wyse recounts a troubling experience involving repeated visits with inconsistent diagnoses for his dog, coupled with high charges and perceived upselling. Addie Wall shares a disappointing experience regarding poor communication and follow-up care, which led to her decision to seek veterinary services elsewhere for her seven pets. Overall, City Vets appears to be a reputable clinic with dedicated staff, though certain negative experiences highlight areas for improvement, particularly in communication and consistency. The positive experiences of many clients, coupled with the clinic's high aggregate rating, suggest that it remains a trusted choice for many pet owners in Waterford.

The Pet Hospital in Waterford is a veterinary clinic with a significant online presence, boasting a Google Maps rating of 4.7 stars based on 463 reviews. This high rating suggests a generally positive reception from the community, indicating that the clinic provides satisfactory services overall. However, a closer examination of recent written reviews reveals a more nuanced picture. The clinic has received some glowing feedback, such as a five-star review praising the welcoming and professional staff and noting the relaxed demeanor of their pet during visits. This aligns with the high overall rating and suggests that many clients have had positive experiences. Conversely, several reviews highlight significant concerns. Criticisms include reports of high pricing, with one customer mentioning they found the same medications significantly cheaper at another practice. More troubling are the accounts of negative experiences with pet care, including instances where owners felt their instructions were disregarded, leading to adverse outcomes for their pets. Such reviews express dissatisfaction with the level of care and professionalism, and they contrast sharply with the clinic's overall rating. While the clinic demonstrates a strong overall reputation, these critical reviews suggest there may be areas in need of improvement, particularly in communication and pricing transparency. Individuals considering The Pet Hospital should weigh these mixed reviews, keeping in mind the overall high number of positive ratings that suggest many clients experience satisfactory services.